Frequently Asked Questions
Have a question about a Solaray product or how to use it? Chances are we’ve answered it below. If, by chance, you have a question we haven’t covered, we invite you to get in touch. Don’t see the answer to your question here? Contact our customer service team.Contact US
Where are Solaray products sourced from?
The short answer is everywhere! We are dedicated to searching the entire globe to make sure each supplement has the best ingredients.
Are your products Organic?
Many of our products are Organic. Check each individual package for our Organic messaging.
Where are your products Sold?
You can find Solaray supplements at your local Health Food Store or on various online stores including our website and Amazon.
Do you offer overnight shipping?
Unfortunately we do not currently offer overnight shipping. However, you can typically expect that your shipment will arrive within 3-5 business days. If you need it sooner, please check our Amazon listing or visit your local health food store.
Is shipping free?
When your order total (including taxes) is more than $49.00 we will gladly ship your order for free! If your order is less than $49.00 we will show your shipping total at check out.
If I’m not 100% satisfied with my purchase, can I get a refund?
If for any reason you are not satisfied with any item purchased from us or an authorized seller, you may request a refund or replacement product within sixty (60) days of purchase by calling 1-800-227-6063.
Who should I contact about a return?
If you have any questions or require assistance, please contact our Customer Service Department at [email protected]
Is my personal information safe if I place an order on your site?
We are committed to protecting your online shopping experience. We provide the use of a secure server (SSL) when you place an order. Secure Socket Layer (SSL) protocol automatically encrypts all of your personal information (name, address, credit card) so that it cannot be read as it travels the Internet. All information is encrypted by the software before it is sent and remains encrypted in the databases.